Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Your order will ship via the service selected at the time you placed your order. Optionally we may ship orders by means of any of our available shiping options when an order is eligible for free shipping and that option has been selected. Paid shipping orders will take priority over free shipping orders.
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Order tracking may take upto 24 hours before tracking information is available. The shipping company's tracking information may take even longer. Occasionally shipments may arrive before the shippers system reflects the shipment pickup.
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You will be notified by email and from your "My Account" area when you login to your account from this web site.
- Privacy & Security
- Privacy and security are priority. We do not share personal information, with third parties. We also use 1024 bit encryption to make sure that placing orders is securely handled between your comuter and our website.
- Returns & Replacements
- All products are new and are covered by manufacturer warranty. Any exceptions to this will be stated in the product description. Defective products may be returned for exchange for the same item ordered. All returns must be returned undamaged and with all of the oiginal packaging and contents.
- Ordering
- Ordering is as simple as adding a product to the shopping cart and clicking the checkout button. If you have an account login just login and follow the steps to complete your order.
Our catalog contains information obtained by ShopOwiz.com from manufacturers and others that industry sources believe are reliable. ShopOwiz.com makes no representations or warranties with respect to the performance of the products and the accuracy of the information, and any and all warranties, whether oral or written, express or implied, are hereby expressly disclaimed by ShopOwiz.com, including, but not limited to, warranties of merchantability and fitness for a particular purpose and liability arising from errors and/or omissions in the information. It is your sole responsibility to evaluate the accuracy of, completeness, and usefulness of the information. - Payment, Pricing & Promotions
- We accept all major credit cards and we use high encryption technology to make sure your transaction with us is secure.
- Viewing Orders
- Review orders and order history by logging in utilizing the "My Account" link. If you created an account at the time you place your order or used an existng account this option will be available. If an account was not used to place the order (order was created via guest), you will need to send an email to customer service to get your account status.
- Updating Account Information
- Login to the website to update account address, change password or perform other account revisions.